I purchased cards and metal ornaments. The cards were great, but the metal ornaments had scratches and misprints on them. I immediately contacted the company through their chat feature and was ensured new ornaments would be shipped out. It never happened and I was never refunded. There is no other way to reach this company. Buyer beware. It's a red flag when you don't see a rating directly on their site or Facebook page. Now I know why. I wasted my money and will never buy from this company again.