hi Bought an airfryer at Snatcher, My order took about 15-20days , when i finally received it there was no manual in box, i tried to down load a manual to save myself effort , to my surprise the model they send me is not available on any website, anyway I then requested a manual, first they tell me i need to check properly in the box (seriously), then eventually they send me 3 pages that i could have typed out myself scans was upside down, this is so unprofessional, i read a few reviews on this particular item , all negative reviews and no one ever got a manual for this item. makes me wonder does Snatcher sell clone items -will never buy from them again.