I recommend you DO NOT buy form this retailer! 1. I had trouble paying with their online payment options which did not work and after eventually reaching a rude person through their online bot, was informed that I only had one option, EFT. At this point I was no longer interested to continue with the purchase, but made payment on the basis that the one item was something my 5year old son wanted and had saved up for. 2. Their delivery process state approx ten days and further that they will inform you in the event of a supply issue. I recieved a partial delivery, eight days after paying via EFT. The order was marked completed and delivered on their online store, and fortunately the item my son bought was delivered, but the other item was nowhere to be found in the poorly wrapped parcel. I should further mention that the item delivered was sold as new, but arrived unboxed and opened, not new. 3. You CAN NOT CALL them, can only reach them through the pop-up bot aka live chat on their online store, and I eventually communicated with a person, I think, whom informed me that there is no stock of the other item and that it will be shipped to me from China some time in the future. 4. I understand that delays and stock issues occur from time to time, but the lack of professionalism and communication is astounding. You are literally taking a risk by buying from Snatcher.co.za. I will never risk buying from Snatcher.co.za again.