I also paid for my items but waited for delivery. Thursday 8th Dec I received a message the parcel is out for delivery but I already had fixed meetings. They called me from an "unknown" number which I refuse to answer as it seems the POPI act is ignored by all and sundry. Messaged immeadiatly to determine who was calling and connection to what matter but after the 3rd message I stopped because no reply. I have asked DPD couriers to contact myself several times but no response, called, number 65 in a que and 20 plus minutes waiting! Firstly change to a reliable & organized courier like courier guy or dawn wing who are just as cheap but efficient! Secondly, customer service is below poor and unacceptable but you have my money!