Stay away!! Firstly they stated that they had the product available, but once I ordered, I got an email stating my order will be delayed. I only received my cellphone cover after 3 weeks! Secondly - their customer service is appalling. The cover is defective. It was an expensive cover for a Samsung Z4 Fold - but it catches onto the hinges of the phone, preventing the phone from opening properly. I sent a detailed explanation and a photo that showed the issue clearly . .the hinge cover buckles in the middle and catches onto the phone when you try to open it. However.. now I am told they also want a video!! This is just delay tactics and now all my e-mails are ignored. Please also note that their contact number on their site does not work. Don't spend your money here - rather stick to a reputable online company where there are proper after sales service. Update: They were provided a photo but insisted on a video - which I have sent now. I will keep updating this review with any progress. I am giving them a week - then I will file a complaint with the consumer council.