The Worst Online Company, Do Not Attempt To Do Business With Snatcher, I Ordered A Air Fryer Mid January Of Which They Delivered The Wrong Colour Of Which Seems To Be The Norm According To Other Buyers, To Me It Was Unacceptable And Returned The Unit For Delivery Of The White Unit. Even Though The Website Was Advertising White Air Fryers They Kept Informing Me That There Were None Even On A One Day Advertised Special Options Of Colours Were Given And Not Fulfilled. During This Time Of Them Trying To Source A White Unit Through The Supplier I Received Another Black Unit Unaware To The Consultant Assisting Me on The Matter, On The 14th April I Returned The Unit And Requested A Refund Which I Was Promised Within 7 Working Days, As Of Same Date This Is The Response Received After Inquiring On The Refund (We do have a backlog of refunds as a result of us not having stock to fulfil orders). What More Can One Say On Such Shocking Service!!!