Great service from Snatcher. I ordered a Drone and eventually the supplier could not provide one to Snatcher but Snatcher got another one with all the same features eg. Brushless motor, etc. I was kept informed on my order progress at acceptable, regular intervals. The Drone did cost a bit more than the initial one that I ordered but Snatcher did not charge me more for the difference in price. My son is extremely happy with the Drone, which I had ordered for his 21st birthday. I would definitely recommend Snatcher for anyone. There are issues with minor delays but Snatcher makes a plan for it's customers. Please be patient, as shipping from foreign countries is a bit hectic but there are good rewards.