Every purchase we have made from snottynoses has always arrived in record time - even during covid. I absolutely love both products we purchased - the snotty boss and the pregnancy doppler. Can verify the customer service and products are both amazing! Ps. I cannot believe some of the boogers i have got out of our little misses nose using the snotty boss. Before the snotty boss i could see she was congested and would spray saline and use the little manual suction that comes with it but was unable to get the boogers until i used the snotty boss with the saline spray! it was magical. All i can say is that if you have a weird fascination with popping pimples sucking boogers out of your little ones nose will fill that fascination.