They were quick to reply and took care of the problem BUT Im not real happy with how it turned out. The steamer didin't work. They would only give me a credit at SnowJoe and not give me my money back. I understand the policy and if I'd returned it becuase I just didn't like it I can see the credit but it didn't work. THAT'S ON YOU GUYS NOT ME. It was extra work for me to pack it up and send it back. In this case returning my money would have been the proper thing to do since it was your fault not mine.
2 years ago
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