The customer service representative was very knowledgeable and helpful. Very pleased with his work, which is why I rated him a 5 star. However, I was told I would receive a better quality hose than what I was returning. That is not the case! I receive the same hoses that have been replaced several times because they are nothing that the manufacturer claims. They kink, not good quality as they get tiny punctures out of nothing, water leaks from the area that connects to the wall. I would prefer a full refund to try a different brand of water hose.
2 years ago
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