I was recently very upset when my 27 month old cordless lawnmower stopped working. After going through troubleshooting protocols to no avail, I called son Joe, and was reassured that I would receive a replacement. Not only did I receive a replacement within four days, but it was an upgraded model since the model I had previously purchased was no longer available. This was without cost to me! I have several snow, Joe products, and will continue to buy from them. I cannot say enough good about snow, Joe. They went above and beyond for me.
1 year ago
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