I completely agree with the reviews. I closed my account with them in october 2023 and then even refunded me 500£. Now since March 2024, i hqve been receiving emails saying i owe them money. And calls even. When i ask them to stip harassing me, the bloke actually says calling you once a month is not harassment! Sure but sending communications saying that i owe them money based on no actual readings and demanding money is harassment! So energy and many other energy companies are extorting money from their customers and have no accountability whatsoever! Absolutely ridiculous!