Do not order from this company! I placed an order on Tuesday 12th November, paid £14.99 for delivery and selected Friday 15th for delivery. In the meantime, I contacted this company 3 times (in hope to make a slight change to my order) via email and made 12 phone calls - each one never answered. In total, I was on hold for a ridiculous amount of time. My Father then took a day off work to sit in and wait for my delivery and twice on that morning I tried to contact to enquire of a timescale - no answer. Third time lucky however, someone answered the phone. I gave over my order number just to be informed that my item was out of stock and they are unaware of when it would be coming in. This company could not even issue me with a little courtesy call or email to inform me of this. Happy to take your money but clearly are not bothered whether you receive your order or not... Or bothered about the domino effect that it had on someone sitting waiting around all day or the plumber I had arranged. Quite frankly, the customer service is disgraceful and I do not recommend anyone shops with these.