Any bad review you read about this company you should ignore. I had a Family Guy portrait of me, my boyfriend, and our dog done and it turned out magnificent. The drawing was super realistic and very personalized. They worked with me so well to fix the small revisions I wanted. Super helpful and kind as well. Additionally, the average response time for each email that i sent (which, I tend to send quite a few) was a matter of hours at the most-extremely responsive and fast too! Anybody looking to get something like this done should look no further. Thank you guys for everything! I will definitely be using them again.