Poor quality, faulty products. Poor service. A product I ordered online ripped completely apart after less than two weeks minimal wear, only around the house. I contacted them to let them know - return policy requires a physical inspection. They wanted me to go into a store (during a COVID lockdown), or find a way to print online receipt, buy packaging and ship it to them on the other side of the country. The only compensation they are offering (if they deem the product to be faulty) is a gift card. I have also read elsewhere online that once you send to them, they don't give you the refund anyway. Customer service extremely unhelpful. I am concerned about my health going into one of their stores at this time, so will not bother to return ad wear the cost of dealing with them. Just be warned before buying anything from them, particularly their house brand.