Firstly I purchased blundstones January 3 received them a few days later and had to return them as they weren’t the right ones. They told me ten days and I would be refunded the 265$. My CC was comprised immediately I contacted soft moc to let them know they said ten days again for my refund, but it may take longer as they are very behind in returns. So your poor choice of laying off too many people that you can’t keep your current few customers satisfied I now have to wait even longer. I called today and they are now telling me it would be 30 days from the date I changed my CC info. Firstly if I only waited 10 days my card wasn’t compromised until after those ten days. Secondly when I called and explained to the unhelpful agent about my situation yes I was angry and I said to her I am sorry I am not angry with you I am angry with your company. She told me calm down it takes 30 days from when your info was changed WTF are they doing. It’s not like these were 30$ shoes. Worst experience ever never am I shopping there again even when they are open. Please shop anywhere else.