Purchased a pair of winter boots in spring of 2020. Wore them for the the first time December of 2020 and an eyelet broke off. Since stores were closed due to Covid, I was told to return them via courier to Whitby, ON, they received the boots on January 14th! So now, one month later, and weekly online chats, I still have no idea when or if I will receive my return refund! So disappointing!
4 years ago
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