Just checked the previous reviews and saw that everyone complains about Softmoc’s bad customer service. I also had a very bad customer service experience today at Softmoc in Sherway Gardens Mall-Etobicoke. I do not understand why the company does not try to fix this issue when the people have a common complaints. I think the management should invest more on their employees training such as how to greet, talk and help customers. Employees should learn that one single purchase is not that important, the most important thing is customer’s reference/feedback. No more shopping from Softmoc again.