The apartment was fine but we couldn't use one of the showers as it was hanging off the wall.
We had to therefore use the ensuite bathroom which flooded when used so 3 adults and a child had to take it in turns to use it at very low pressure and facing the jet against the wall.
This was not only inconvenient and time consuming but not what we paid for.
We specifically picked this appartment for its 3 bedrooms and 2 bathrooms, which was reflected in the price.
We asked for some financial recompense for the inconvenience and were told that this wasn't possible but that we could have 10% discount on a second visit.
This is not acceptable customer service and we will certainly not be returning.
Rachel Fisher and family.
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