Solaga Reviews

Name: Solaga
Address: Calle Cortina del Muelle 3, Malaga
Rating: 4.76

4.8 Rating 638 Reviews

96 %

of reviewers recommend Solaga

Company Reviews

Questions

Metrics

4.8

Based on 638 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Phone:

+34952214891

Email:

info@solaga.com

Location:

Calle Cortina del Muelle 3
Malaga
29015

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Solaga 5 star review on 18th February 2020

Alice

Solaga 5 star review on 3rd December 2019

June Wilson

Solaga 5 star review on 4th February 2019

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Solaga 5 star review on 17th December 2018

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Solaga 5 star review on 15th September 2017

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Solaga 5 star review on 23rd January 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Posted 9 months ago

“Stayed in a solaga apartment in Malaga 27/11/21-3/12/21. Apartment was everything we could ask for, 3 bedrooms and 2 bathrooms. Could not fault it. So close to all tapas bars , sights of central Malaga. Host who met us was great. We will definitely be coming back to stay.”

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Posted 3 years ago

“We stayed in Solaga Mary in Malaga and have only high praise for the service we got from Solaga. We arrived from Granada before the 3pm check in time but after contacting the office Teresa met us at the apartment and was very welcoming, guiding us round the apartment explaining how the many appliances worked etc. and she gave us recommendations of where to eat and what to do. We left our luggage as the cleaning was still going on and returned later to discover just how well equipped the apartment was. Having a balcony was an asset too. I got in touch when we thought we had a problem with the hot water and Teresa and an engineer came almost at once, but although we had worked out by then it wasn't a problem they were great about it and didn't make us feel bad! The apartment is ideally situated for accessing the town, and it is a short walk to the harbour area and all the other historical buildings. We would definitely return to Solaga Mary and would use Solaga again. Malaga is a wonderful city and has lots to offer it. Our only wish was that we spoke some Spanish and perhaps for our next visit we will?”

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Posted 3 years ago

“The appartment was great. It was clean and you have enough space. The living room is big as well. And the balcony is nice, had nice breakfast on the balcony with a great view on the Cathedral. At night you also have a nice view on the Cathedral. Appartment has everything you need, service is good and people are kind. Really enjoyed my stay at Solaga Mary”

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Posted 3 years ago

“Lovely apartment in a great location. Would definitely use Solaga again when we come back to Malaga. Good clear website, easy to use. Friendly & helpful staff. Very responsive on the phone for various queries, prompt e mail responses too. A staff member met us at the apartment on arrival & showed us around.”

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Posted 3 years ago

“I was very disappointed in the way they handled our 2020 Covid cancellation. We got a voucher to travel in 2021, but they charged us a 20% penalty. Owner of the apartment charged 980 Euros for one week and yet Solaga charged us 1254 Euros for Solaga Susana...a very small apartment in Malaga. I would avoid this company.”

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Posted 3 years ago

“We had another fantastic stay in Malaga. Solaga make holidaying in Malaga so easy. From check-in to check-out they were professional and very helpful. We stayed at the Olga apartment and we had a very enjoyable comfortable and stay. The apartment is central but it’s very quite too and it is only a short walk to all of the major attractions, restaurants and bars. The apartment is lovely. It’s quirky, bright and modern and has everything you would need for a very comfortable short or longer break. The building it was in was safe and secure too. There is a staircase leading up from the living room takes you to a beautiful secluded terrace that was just magical day and night. We would highly recommended Solaga and the Olga apartment”

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Posted 4 years ago

“Our apartment in Pedregalejo was excellent - Scandi style decor, cleverly and thoughtfully designed and very well equipped with ample crockery, cutlery, glasses and seating to cope with four residents and visitors coming in for drinks or dining. The roof terrace is delightful with the bonus of a sizeable fridge and a water supply. on day one we simply filled the fridge with anything we might need up top, avoiding repetitive carrying up and down the spiral access stairway - cute, but a tad challenging when carrying a tray! The location was perfect - in a little lane directly behind the beachfront restaurants. We had Spanish neighbours all around who were sad to see us go after a month of meeting daily! While Pedregalejo is deservedly famous for its seafood restaurants, there is a wide choice of other options. Access to Malaga centre and rail/bus stations is quick from the nearby bus stop. In an imperfect world there can be glitches - one or to initial issues were dealt with speedily, courteously and professionally by SOLAGA staff. Special mention to Alisa, Teresa and Carlos for their kind attention. They are a reputable and secure company to deal with and have an impressive portfolio of propert. We would thoroughly recommend them and have already booked with them for our next trip.”

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Posted 4 years ago

“The best customer service we have had with holiday rentals so far! It was our fourth visit in Malaga and it was marvellous. We had an apartment with the best view over the port and the location was perfect - very close to the city centre and in a couple of steps to the beach. The communication has always been smooth and Solaga attended our questions and requests instantly. We will be definitely be back with this company in the future!”

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Posted 4 years ago

“Amazing service from solaga holidays,we had 5days staying in puerto marina Benalmádena! Gorgeous apartment convenient for everything! We will definitely be back ! Thanks so much solaga for the five star service!”

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Posted 5 years ago

“Do not book a Solaga apartment - urine running down the walls and the worst customer service I’ve ever experienced. I stayed in one of Solaga’s apartments earlier this year (Merced I) and it was the worst customer experience I’ve ever had. I was picked up from the airport as planned and taken to Merced I...all good so far. I checked in to the apartment and went out to meet some friends. When I returned that evening, there was a pool of liquid by the toilet (what I assumed to be water) in the main bathroom. As it wasn’t visibly dripping anywhere and it was quite late, I mopped it up with a towel and went to bed. The next morning, the pool was bigger and the ‘liquid’ was running down the walls, it was only when it dripped on my head and shoulder did I realise it was urine from the waste pipe from the apartment above. I rang the maintenance team and someone attended the apartment after a couple of hours. The maintenance person said that we’d have to move to another Solaga apartment as this one needed repairs but that wouldn’t be a problem. A bit inconvenient, but fine I thought, these things happen. After he’d left the apartment, I rang head office to check when my new apartment would be ready (it’d been at least another hour and considering they have a large portfolio of apartments all over the city, I thought it’d be a quick fix). After multiple calls and emails, I was finally told that there were no apartments available and I had to leave the apartment immediately and find somewhere to stay on Booking.com. I complained and said that I wanted the Director to find a solution as the company has a duty of care for its guests. He was not interested in helping us find another apartment and we had to find a hotel, which, as it was last minute, was more expensive than the apartment we’d booked for the duration. The customer service was the worst I’ve ever encountered on any holiday. I wasn’t only angry about the way I was treated (and for literally being pi**ed on), it was the fact that I lost valuable time on holiday and that there was no effort whatsoever to help us on the part of the Director and his team. It was shameful to be honest. Even if they’d said, we’ll find you a hotel of a similar standard and subsidise the cost, that would have made a difficult situation tolerable and I’d be leaving a beaming review rather than the one I’m leaving now. Such a shame but I’ll never stay in a Solaga apartment ever again. P.S. I was unable to leave a review on their website as they removed my booking from my account so I couldn’t leave a ‘verified review’ on their website for others to see.”

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Posted 5 years ago

“Very professional. We had one tiny problem. They responded and fixed it within 30 minutes.”

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Posted 5 years ago

“The apartment was beautiful with a great view,only a short walk into town and the beach was just around the corner.Lots of great bars on the marina and in the old town,would definitely return”

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Posted 5 years ago

“Perfect appartement, perfect location, perfect service from Solaga. Only minor issue may be the trafik noice in room facing the street.”

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Posted 5 years ago

“Close to everything. Beautiful place with lovely views.”

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Posted 5 years ago

“Dejlig lys lejlighed, god plads, skøn tagterrasse. Beliggenhed perfekt.”

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Posted 5 years ago

“Our recent experience with Solaga was fantastic. From November through January, we rented four apartments: Linaje, Britta, Felix Saenz and Adelmar. Each unit was exactly as advertised. Solaga’s customer service level, from our first enquiries to our final checkouts, was efficient, personable and comprehensive. We chose Solaga for several reasons. First, the company has an excellent reputation and can be counted to do what they say they will do. Second, staff were available 24/7 to dependably and professionally handle any issues. Third, staff had a consistent focus on making sure we were happy, always reinforcing their availability to help us when necessary. Most of our online communications were with Carlos and Alisa. They patiently helped us book the dates needed for three different groups who were arriving on different dates. They helped us choose apartments that suited the specific needs of each group and that were close to one another. On the ground, Teresa, Miguel and Piotr provided OUSTANDING CUSTOMER SERVICE on multiple occasions. I cannot say enough about how responsive they were to our requests and how committed they were to customer satisfaction. K Himes NC USA”

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Posted 5 years ago

“everything worked fine. Staff was ready to help.”

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Posted 5 years ago

“P E R F E K T ! GOOD SERVICE! SUPER FLAT! SUNNY TERRACE! BEST LOKATION! P E R F E K T!”

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Posted 5 years ago

“Excellent service from Solaga - met us at the apartment and showed us how everything worked. Apartment was in a fabulous location, spotlessly clean and very comfortable. We loved the little terrace where we could sit outside for breakfast in the sun in January! All we needed in the flat, but beware - nothing provided by way of tea, salt, sugar etc. so take your own supplies. Shops very close by though and cafe opposite does fabulous churros and coffee!”

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Posted 5 years ago

Solaga is rated 4.8 based on 638 reviews