I was reading very bad reviews before contrating the supply with solarplicity. Still silly me, went ahead with it. I am now being ask to pay 600 pound for high estimates, because this company dont comes to read the meters and they dont apply the reading entered by me on my account. They dont deal with my queries over the phone and they do not sort my complaints emails. They also have rejected my switch over to Scottish Power on the basis that I owe them 600 pounds, that they pretend me to pay based on estimates. Furthermore, they unlawfully changed my tariff, as my chosen tariff is stil offered for my post code on their website and on my bills was showing ending date N/A. Suddendly they decided to change it on the last 2 bills for a more expensive one and without notification. I would never recommend this supplier, I would never contract again with them and I am just awaiting to sue them to the Ombudsman
6 years ago
solarplicity has a
1.1
average rating
from
157
reviews