It's been nearly two months since my wife and I have moved into our new home. The recent supplier was solarplicity, and we wanted to take our supplier of Scottish Power over. They allowed the switch of Electric but have blocked the switch of the gas to them. I have made several calls to severely unhelpful staff who say that they have logged my complaint, sent call backs as they're not the actual customer service agents. It's been nearly two months, no call backs, no further forward and I feel like they're in it to get as much money from me before I contact the Energy Ombudsman for bad business practices. I will not update this review, it can stay as a truthful reflection of the company and their poor attitude towards customers.