I joined Solarplicity in Autumn 2018. Prior to connecting, and within the 'cooling off' period I canceled my transfer - by email and twice by phone.
Solarplicity took over my supply anyway!
To cut a long story short I ended up going to the Ombudsman who settled in my favour....but still, in June 2018 I don't have my refund.
This company should never have been allowed to supply gas and electric.
Avoid at your own costs - a true nightmare of a company.
6 years ago
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