I changed to another supplier in December 2018. This supplier has shown me the communication they made regarding my final readings. The Energy Ombudsman accepts these. It is August and Solarplicity are still maintaining they have not received the electricity reading. They have also sent me various different bills without acknowledging that I inadvertently carried on paying monthly for two months afterwards. They have consistently neglected to send me a thorough run-down of payments made by me and energy consumed! They also seem to think i am still with them! Today, I received a letter thanking me for being with them!!?