I had a great experience with Sonarworks SoundID Reference for Headphones, from researching the product to using it in my workflow. Before purchasing, I found their ebooks incredibly helpful in understanding the importance of a studio reference sound. The detailed explanations and insights on their website gave me the confidence to make an informed decision. Navigating their website was straightforward, and all the key information I needed—features, compatibility, and user guides—was easy to find. After purchasing, the setup process was smooth, and the available documentation answered most of my questions without needing additional support. While I didn’t need to contact the Support Centre, knowing they have extensive resources readily available is reassuring. If I could suggest anything, it would be to continue expanding their educational materials, as they were instrumental in my decision-making process. Overall, a fantastic experience!