I have had a problem with my EKGraph since Sept. 14, 2019. I submitted that information to the Help Desk on that date and received a response on Sept. 16 with instructions on how to correct the problem I was having with syncing the information to my smart phone (there had never been a prior to then). The "fix" did not work and I relayed that info back to SonoHealth on Sept. 16 and three more times since then. It is now Sept. 21 and still no response. I have not been contacted about this issue since the initial response on Sept. 16. This is unacceptable customer service and it seems to me that SonoHealth does not care. I am going to get another device but not from SonoHealth.
4 years ago
Read Reviews has a 4.7 average rating from 473 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial