I have three pairs of shoes from SW. Two heels and one flats. The heels have been great but the second time I wore the flats, the soles cracked on both shoes. However, I contacted SW customer services and they were brilliant, allowing me to pick out some different but replacement shoes for me. So, I was disappointed my shoes broke (not the quality I'd expect) but I was very pleased with the resolution and the responsiveness / friendliness of the customer service.
2 years ago
SOPHIA WEBSTER has a
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