1.00 Rating 4 Reviews
0% of reviewers recommend SOPHIA WEBSTER
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"Three weeks on still waiting for a refund and have had no response from their team via email. Very disappointing and would not buy from again"
Posted 1 month ago
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"Terrible customer service. It has taken over a month since item was returned to the warehouse to process refund, which I still haven't received. Would never order from Sophia Webster again."
Posted 2 months ago
"Poor customer service. Charged me for an item that they didn’t send out to me. (Ordered 3) Queried this and everytually after taking a few days to reply to my emails they took a several days to refund. Then tried to arrange a return for the other two items and over one week later (I have confirmation they was received by them 8 days ago) and still no refund. Only company I have dealt with that takes so long to process returns and deal with customer queries. I won’t re order from this site as they are simply not efficient. Will opt for net a porter in the future for any Sophia Webster items."
Posted 3 months ago
"very Poor customer service - almost 3 weeks to process a refund and no reply to emails asking where it was!"
Posted 3 months ago
SOPHIA WEBSTER is rated 1.00 based on 4 reviews

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