I bought a pair of flats 2 years ago but never wear them until I tried them on. The soles cracked and splitter on both shoes. I contacted SW customer services attached my proof of purchase and Kajal was brilliant and creative allowing me to pick out some different but replacement shoes for me. Though I was upset and disappointed with the quality of my broken/brand new shoes, I was very pleased with the resolution and the prompt response /of great customer service.
1 year ago
SOPHIA WEBSTER has a
3.2
average rating
from
105
reviews
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