I’ve bought a number of pairs of shoes from Sophia Webster and this is the last time I’ll buy anything. They sent shoes which didn’t look like the website image. I sent them back over 2 weeks ago and still not received money back into my account. Also not had a response from my enquiry. This isn’t the first problem I’ve had. They took a double payment before and I had to wait a week till they released the hold on the funds. When I asked them about it I had the most rude customer service experience. I’ve bought Louboutins, Valentino, jimmy choo shoes and the customer service and experience is the polar opposite. Do yourself a favour and spend your money on one of these brands who know how to treat customers.