I ordered a pair of fly by trainers in the sale, once they had been despatched customer services emailed me to say there was a “small mark” on the trainers and that if I wanted to keep them they’d give me a 20% discount or I could return. The small mark is a big red ink stain so of course I didn’t want to keep. Now no other pairs left in my size and they also did an extra 20% discount on sales lines so their little sweetener I should have got anyway.
Now no reply from customer services via email or Facebook. Not what I expected from a luxury shoe company.
4 years ago
SOPHIA WEBSTER has a
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