I have always admired Sophie Allport and after having my first baby this June 22, I decided to make her first Christmas super special by ordering her (and her cousin) a beautiful Christmas sack each. They arrived swiftly and were absolutely stunning, so much so I wanted to leave a review. I was so surprised to see some of the negative reviews here, the customer service I received was excellent after one of the sacks was missing from delivery, it was again swiftly replaced and they were extremely kind and just lovely about it. I'm hoping to buy several of their Christmas mugs and festive napkins to make this Christmas for my little girls most special as we build memories as a new family. Your products make home feel like home. An independent brand which I'll continue to love I'm confident about that. Merry Christmas... in October :-)