Sophie Allport Reviews

Name: Sophie Allport
Rating: 2.83

2.8 Rating 12 Reviews

42 %

of reviewers recommend Sophie Allport

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2.8

Based on 12 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

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Sophie Allport 1 star review on 8th December 2022

Anonymous

Sophie Allport 1 star review on 23rd September 2021

Carla Mangiafico

Anonymous

Anonymous // 01/01/2019

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“Ordered dog bed and dog toys. All was destroyed in weeks. Awful quality and disgusting customer care. Don't waste your time and money.”

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Posted 1 year ago

“Shocking customer service. Management doesn't care about any customers. Misleading, incorrect price shown in their catalogue where the same items is shown on their website for 3 times more of the amount. They are not willing to sell their item for the price shown in their own catalogue which if false advertisement. I will not recommend to buy anything from them. No one should support such a bad company. Disappointed”

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Posted 2 years ago

“Sophie Allport apparently do not consider returns through their returns system as cancellations as described in Consumer Contracts Regulations and only if you contact them by email or letter instead. I believe in providing an online returns system, this would count under CCRs as adequately informing a business of intent to return (the trader gives the consumer the option of filling in and submitting such a form, CCRs section 32.4) and there is no mention that using this method does not count on Sophie Allport's returns page (only buried in the T&Cs) so I’d consider that at the very least misleading business practice. Returns are effectively treated as cancellations by CCRs so I think it is important customers are aware of this and in a very clear way on all returns information pages.”

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Posted 2 years ago

“I have always admired Sophie Allport and after having my first baby this June 22, I decided to make her first Christmas super special by ordering her (and her cousin) a beautiful Christmas sack each. They arrived swiftly and were absolutely stunning, so much so I wanted to leave a review. I was so surprised to see some of the negative reviews here, the customer service I received was excellent after one of the sacks was missing from delivery, it was again swiftly replaced and they were extremely kind and just lovely about it. I'm hoping to buy several of their Christmas mugs and festive napkins to make this Christmas for my little girls most special as we build memories as a new family. Your products make home feel like home. An independent brand which I'll continue to love I'm confident about that. Merry Christmas... in October :-)”

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Posted 2 years ago

“Quality of the bone China is horrible. All 14 dinner plates have crazing in 1 year. Way to much $& for this type of quality. Buyers beware!”

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Posted 3 years ago

“Purchased a duvet set colour was very dull so returned it,cost me 9.99 to return due to the weight it was classed as large parcel, which was strange as they sent it out as a medium parcel which is so much cheaper, so buyers take note you will have to pay these extortionate postage costs.”

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Posted 3 years ago

“I've just received the Bees Bedding Set. The bees are washed out and faded rather than bright and vibrant as in the photos in the brochure and on the website. I'm concerned they'll lighten even more after washing. A word of warning - if you want to return bedding, don't open the packaging (unless you're sure it's faulty).”

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Posted 5 years ago

“Ordered the hare bedding set as I have collected a few items from the range as I like the stone coloured background and the hare colour.however I was a little disappointed that the background was white ,and didn’t say in the description.but having said that the bedding is lovely quality.”

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Posted 5 years ago

“Quick and easy delivery.”

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Posted 6 years ago

“Ordered products which arrived promptly and well packed. Enquired about another item now unavailable direct but was informed where available. Very helpful”

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Posted 6 years ago

“Quick delivery, beautiful product”

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Posted 7 years ago

“Quick delivery, beautiful product”

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Posted 7 years ago

Sophie Allport is rated 2.8 based on 12 reviews