Sophie Allport Reviews

Name: Sophie Allport
Rating: 2.83

2.8 Rating 12 Reviews

42 %

of reviewers recommend Sophie Allport

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2.8

Based on 12 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

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Sophie Allport 1 star review on 8th December 2022

Anonymous

Sophie Allport 1 star review on 23rd September 2021

Carla Mangiafico

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered dog bed and dog toys. All was destroyed in weeks. Awful quality and disgusting customer care. Don't waste your time and money.”

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Posted 1 year ago

“Shocking customer service. Management doesn't care about any customers. Misleading, incorrect price shown in their catalogue where the same items is shown on their website for 3 times more of the amount. They are not willing to sell their item for the price shown in their own catalogue which if false advertisement. I will not recommend to buy anything from them. No one should support such a bad company. Disappointed”

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Posted 2 years ago

“Sophie Allport apparently do not consider returns through their returns system as cancellations as described in Consumer Contracts Regulations and only if you contact them by email or letter instead. I believe in providing an online returns system, this would count under CCRs as adequately informing a business of intent to return (the trader gives the consumer the option of filling in and submitting such a form, CCRs section 32.4) and there is no mention that using this method does not count on Sophie Allport's returns page (only buried in the T&Cs) so I’d consider that at the very least misleading business practice. Returns are effectively treated as cancellations by CCRs so I think it is important customers are aware of this and in a very clear way on all returns information pages.”

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Posted 2 years ago

“Quality of the bone China is horrible. All 14 dinner plates have crazing in 1 year. Way to much $& for this type of quality. Buyers beware!”

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Posted 3 years ago

“Purchased a duvet set colour was very dull so returned it,cost me 9.99 to return due to the weight it was classed as large parcel, which was strange as they sent it out as a medium parcel which is so much cheaper, so buyers take note you will have to pay these extortionate postage costs.”

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Posted 3 years ago

Sophie Allport is rated 2.8 based on 12 reviews