I am still waiting...... order recieved 5.10, part of it returned and have proof of postage and proof of returned delivery 7.10, 3 emails later still waiting for a refund. Another item, a jumper and part of same order was worn for an afternoon and is now all bobbly. You would think I had had the jumper last winter !!!!! Did get a response and have since provided pictures.... Overall very poor customer service and I do not know a way forward at the moment as no respones whatsoever regarding the returned item.....