This almost burnt my house down! I had been interested in this, especially during the pandemic when i had more time to play my guitar. I was gifted it for x-mas. The first charging cord was defective. The company made me take multiple videos demonsting my trouble shooting over several weeks and slow responses. finally they agreed to send me a new charging cord but that was it. By the time i recived the cord several months had passed since receiving the watch. the cord did charge the watch and i was finally able to use it. I had started working again and was using it very little. The 3rd or 4th time i wanted to use it, it was dead and i went to plug it in... Im doing some house work and getting ready to leave for a while but I keep smelling burning. Im walking around the house inside and out(windows were open) . I pin point where the smell is strongest and I find the soundbrenner charger cord on the ground melted off from where it was plugged in! the usb insert side of the cord still in the base smoking so furiously I can't actually see it! I rip it from the wall and run it outside! I'm super thankful I smelled it and figured it out before leaving my home to be burnt down. Soundbrenner has offered no info other than the offer of a new cord again. No thanks, I dont actually want to burn my house down. I should add that the few times I used it the watch it felt pretty primitive to other modern watches. But don't buy this unless you're into burning your home/practice space down. Also be willing to not use it for months at a time because the customer service is bad.