Be careful when booking a package deal with Southall Travel apparently they are under no obligation to provide the customer with a breakdown of costs even though this was not made clear to us at time of booking. So if any element of your package iholiday is cancelled you are not able to make a claim through travel insurance who require a cancellation invoice. We were unable to travel due to a family emergency. Whilst we rebooked the flights our hotel was cancelled. We were unable to claim through travel insurance as Southall Travel refused to provide us with an invoice for cost of the hotel. In total we spent over £6000 with them for a group booking but they wouldn't even provide us the information as a goodwill gesture.