Great clothing, EXTREMELY poor customer service. I have sent over 5+ emails, comments on social media - facebook, instagram, etc. The response I get is that the emails will be responded to in the order they are received. The emails were sent in October. So no one checks emails for months? I understand COVID is an issue, but the reviews I have seen are all the same about customer service being a huge issue. Why not hire some people to answer emails? It's a reoccurring issue with other people too. Still haven't received my preorder, not update on it as it was supposed to be shipped in October. Still have no update on my exchange that was returned back in October. But yet I can get a response on social media when I leave a negative comment, but the issue isn't resolved. It's ridiculous. I will not be shopping here again. Nor will I recommend this boutique to anyone. It's gone way down hill from what it used to be. Very disappointed to say the least.