I ordered size 10 glitterbomb mermaid shoes and received a size 11. Bag the shoes were is was marked a size 10, but the actual shoes are size 11 per inner size marking. I wanted to return and was told I could not because these were on sale. I sent an email with picture of the size 11 shoes in the size 10 bag and would be allowed to return. However, link for return does not work. It says all items accounted for in other returns and item is grayed out and unselectable. I have not returned any item to Southern Fried Chics. Actually, I placed 3 orders this Christmas, but will never place another unless I can return these or any other items I that did not work for me. I should at least have free returns and store credit.