Recieved my shirt after 6 weeks. I knew it was made to order but expected it to be perfect. It is a cheap cotton HUGE MENS tee shirt with a small neck hole. It is awful. Looks like a paper bag but chokes around my neck. I have ordered MANY things the past couple years. Some good but when it's bad...it's real bad. I've had to pay more money to return items due to incorrect size and wait weeks on out for items. I've had ALL 3 pieces of the brand logo yoga/workout clothes have holes in them and shred instantly from when I recieved them. I've contacted customer service immediately and they apologized and said they would get back to me with replacement or refund AND THEY NEVER DID. I know its a small company that is growing but customer service needs to step it up in order to keep clients returning. Sadly this last shirt was one I was looking forward to and didn't mind waiting soooooo long because I really wanted it. But to recieve it and know I could never wear it AND the company will not do anything to make it right ..... I will no longer be a customer.
Sad mom,
Nicole
No response or concern for the customers.
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4 years ago
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