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Kendal Fugate
At first I loved SFC! But after how poorly they have handled my return, I’m afraid I can’t say the same. To not even offer to replace my item after I paid $90 for a dress is absolutely absurd. First off I ordered a 2X in a dress. They shipped me an XS dress instead. When I addressed the issue, My return was confirmed and I was sent a shipping label and information on how to mail it back. so I picked out a replacement garment and sent my wrong order back. It has now been 1 month since shipping my item back and I have reached out twice with absolutely no help what so ever. I might as well have thrown my money in the garbage. I understand that there are limits to what they can and can’t do, but I was a loyal customer and All I wanted was a nice dress for my maternity pictures. Now I can’t even re sell the wrong dress I received because I sent it back! I’m truly sad to have to take my business elsewhere but after this whole ordeal, I’m done with SFC.
4 years ago
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Southern Fried Chics has a 4.2 average rating from 6,765 reviews