I had previously ordered a beautiful duster before and knew SFC would have the sequin duster I had been wanting to go with my new boots. So I placed an order for a duster a cardi a top and some earrings on the 8th of December. A month went by with no updates on shipping or delays and I tried contacting guest services after several failed attempts I was able to contact someone in Instagram. They were able to find out what was going on with my order and unfortunately I only received 2 items one not being the duster I really wanted and needed. When I received the partial package the cardigan was a 1x when I ordered a xl and the earrings were rose gold when I ordered silver. I am a GM in retail and completely understand the holidays were insane and there was several delays and shipping issues. But with that I received no communication and in the end nothing I ordered. No kind of compensation for my issues and that really makes me sad cause I love all the stuff ya'll sell and it's really the looks I'm going for when I want to wear my boots. This experience has made me very uncomfortable to order again.