The SFC ladies are amazing! Quick to respond and super friendly. My actual package from y'all came very quick. My issue was with the freshie vendor. It was a whole back and forth thing trying to find out where the shipping info was then to finding out why it was still sitting on pre-shipment for over a week. It's finally being delivered today, a week after being told it was lost in transit somewhere....although it's the same tracking number that was originally given to me. I won't be ordering freshies again, but will definitely be ordering other items though.