I used to love shopping this website and spent a lot of money with them but the last 2 orders I’ve placed have been a disaster! I ordered Christmas presents for my daughter, received 1 item from an order that contained 6-7 things. The rest has said “preparing to ship” for 3 weeks. The other order I placed, they refunded the dress I ordered bc I guess they over-sold? And still haven’t received the other items from that order either. I’ve sent 3 emails with no response! I wouldn’t be surprised if they ended up refunding all the missing items and leave me to scramble for new gifts a few days before Christmas!!! So unreliable, I’m very disappointed! They have lost my business.