1- Communication is very poor. The only way to communicate is through email support, which they respond whenever they feel like it. The phone numbers posted in Ireland and the United States don't answer at any time of day. 2- They advertise delivery times of 24-48 hours, which are never met. 3- They don't have an account with any courier company, DHL, UPS, or FedEx. 4- Since February 14th, I've been waiting for a refund of $2,549.64 for two bearings that they quoted me as part of a larger purchase and were never able to ship on time. 5- I received the refund in my PayPal account on April 4th. Thank you!