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SP Spare Parts Reviews

4.8 Rating 128 Reviews
95 %
of reviewers recommend SP Spare Parts

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Anonymous
Anonymous  // 01/01/2019
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delivered quickly, and less expensive than my previous vendor. Easy ordering process. Thnaks
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Posted 12 hours ago
Very nice and solved my things.
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Posted 3 days ago
Their emailed responses were quick and thorough! Quick turnaround time from order to delivery.
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Posted 3 days ago
Thank you for your feedback, Brittany! We're so glad to hear we met your expectations
Posted 15 hours ago
No communication. Quote did not state item was only in stock in Ireland, did not include freight charges, did not include VAT from DHL. No response from website, email, or via customer service when trying to cancel order. Multiple tries were attempted.
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Posted 4 days ago
Thanks for your feedback. We sincerely apologize for the inconvenience. On our website, it is stated that we are an Ireland-based company and shipping costs can be reviewed before placing an order. The additional DHL charges are due to new measures implemented by the U.S. government, which are unfortunately beyond our control. We truly regret this situation, and if you wish, you may start a return process so we can resolve it as quickly as possible.
Posted 4 days ago
this is a fast way to get good parts at a reasnable price
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Posted 2 weeks ago
Thanks for your feedback. We’re glad to hear we met your expectations!
Posted 2 weeks ago
Christina was helpful and gave me the answers I needed to the questions I had.
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Posted 3 weeks ago
Thanks for your feedback Kelly. We’re glad our support team was able to help you and answer all your questions!
Posted 3 weeks ago
I have been trying to return the wrong items, I can not get answer from any one
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Posted 3 weeks ago
Thanks for your feedback, William. We are sorry for the inconvenience and confirm that our team has already contacted you regarding your return.
Posted 3 weeks ago
excellent service, quick delivery
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Posted 1 month ago
Thanks for your feedback Jeff, we're glad we met your expectations!
Posted 1 month ago
The spare parts personnel were very helpful in getting the information I needed.
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Posted 1 month ago
Thanks for your feedback Jim, we're glad our support team was able to help you!
Posted 1 month ago
Very helpful and quick response.
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Posted 1 month ago
Thanks for your comment Don, we're glad we could help!
Posted 1 month ago
Very convenient and helpful customer service
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Posted 1 month ago
Thanks for your feedback, we are glad our support team was able to help you!
Posted 1 month ago
Fast and efficient. First time I have spoken immediately to a human and a chat bot. Question and order were resolved in rapidly. I will come back with my comments on the delivery when I receive it.
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Posted 1 month ago
EASY TO WORK WITH. THEY KNEW EXACTLY WHAT WE WANTED. THEY FOUND IT. REALLY IMPRESSED. THANK YOU
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Posted 1 month ago
Thanks for your feedback Brent, we are glad to have met your expectations!
Posted 1 month ago
Christina was a great help. Great customer service skills!!
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(SP) - Posted 1 month ago
Thank you for your feedback Cesar, we are glad our customer team was able to help you!
Posted 1 month ago
Customer service came right eventually, eventually everything delivered as per the order. Thanks.
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Posted 1 month ago
Thanks for your feedback, We're very sorry to hear about your experience. Please accept our sincere apologies for the inconvenience caused. We are currently reviewing your case as a priority and will contact you as soon as possible to resolve the issue. Thank you for your patience
Posted 1 month ago
A+++ good service.
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Posted 2 months ago
Thank you for your comment Fernando, we are glad to have met your expectations!
Posted 2 months ago
Christina was very helpful and to the point. She understood the urgency for us with getting information about 2 pumps.
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Posted 2 months ago
Thanks for your feedback Rodney, we're glad to hear that our support team was able to help you!
Posted 2 months ago
Great communication. Quick shipping and delivery. Very helpful.
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Posted 3 months ago
Thank you for your feedback Anthony, we are glad we met your expectations!
Posted 3 months ago
Melina is such a fun person to chat with, actual human being! Not some Ai robot, I had many questions on some Festo parts and they were fast and knolegable on those parts, they answered every question i had! Thank you!
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Posted 5 months ago
Thank you so much for your feedback, Jonathan! We're thrilled to hear Melina and the team were able to help you and answer all your questions. We’ll be sure to pass your kind words along!
Posted 5 months ago
Quickly responded to my questions. Had parts link send to me with just a click to order. Thank you Melina.
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Posted 5 months ago
Thanks for your feedback Trish, we're glad to hear that our colleague Melina was able to help you!
Posted 5 months ago
SP Spare Parts is rated 4.8 based on 128 reviews