Neil
As mentioned numerous times below - AVOID unless you're happy to be messed around and fobbed off with BS excuses. Ordered brake rotors beginning of March, after payment was taken advised 16-32 day wait for dispatch, heard nothing so chased up Sparesbox for an update, told me that due to the "Global Crisis" there was a further delay and ETA of 23rd April, no update followed up with Sparesbox again on 26th April, advised a further delay and ETA now 10-14th May. Thing is, I contacted DBA to see why there was such a hold up with their brakes as other online suppliers were quoting 7-10 days as special order. DBA confirmed 7-10 days turnaround and they had the raw material in stock. Sparesbox refused to answer my question when I directly asked if they had even placed the order with DBA, just got the template "Global Crisis" excuse. Chased Sparesbox again on 18th May and was advised they will be dispatched from the warehouse within 1 business day. Well.... Guess what, 25th May today and no update, emailed them again and was told my order has experienced an unexpected delay Global Crisis to blame again. I then called DBA again to ask if Sparesbox actually deal directly with them as this all seemed like too much BS, they apparently do. Again confirmed that the necessary blanks were in stock and can be made to order. Went back to Sparesbox who basically said they cannot provide an ETA as they dont know what will be shipped from DBA and offered the option to wait or a refund. I have reluctantly chosen to wait as DBA confirmed that the rotors I ordered were to be on a shipment to Sparesbox today - I order with Sparesbox in March, they order from DBA in May.
2 years ago
Read sparesbox.com.au Reviews
sparesbox.com.au has a 1.2 average rating from 108 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial