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sparesbox.com.au Reviews

1.1 Rating 114 Reviews
4 %
of reviewers recommend sparesbox.com.au

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sparesbox.com.au 1 star review on 28th November 2022
Anonymous
sparesbox.com.au 1 star review on 3rd March 2022
Anonymous
sparesbox.com.au 1 star review on 3rd March 2022
Anonymous
sparesbox.com.au 1 star review on 2nd December 2021
Jon Richters
sparesbox.com.au 1 star review on 25th March 2021
DANIEL
sparesbox.com.au 1 star review on 25th March 2021
DANIEL
Anonymous
Anonymous  // 01/01/2019
missing parts no reply no emails do not use
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Posted 2 months ago
I bought a products from them they only sent half my order, I've tried to email them about the issue to which I get no response and my money stolen.
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Posted 2 months ago
I have been trying to withdraw my money since 10th February 2024. No open trades, and I have a small profit.I decided to withdraw money but have also had nothing approved or sent. All bad reviews are correct. Everything you have read has happened to me. Amount in question was 197,808USD. Withdrawal request was made on 9th April again and it was declined by Investmarkets. I was relentless and I did my own research as well as Informing Police referred to me TheresachinRecovery as they were able to work on my withdrawal and recovered all my money. l will carry on posting this review everywhere on how TheresachinRecovery assisted me, victims can as well reach them via email: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m Call/WhatsApp + 1 2 3 4 3 0 0 1 5 4 4
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Posted 2 months ago
They don't even have a contact number. Such a scammy company to deal with.
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Posted 5 months ago
We have purchase a Narva touch trough ebay. It failed in less than a month .. We have sent it back using ebay return ebay label .. We can't get in touch with Sparebox .. Nobody reply our email .. Warranty does it mean anything for an online store. Be careful what you save online is not worth the headache to deal with those people that couldn't careless as they already got your money.
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Posted 5 months ago
Terrible experienceWe have purchase a Narva touch trough ebay. It failed in less than a month .. We have sent it back using ebay return ebay label .. We can't get in touch with Sparebox .. Nobody reply our email .. Warranty does it mean anything for an online store. Be carefull what you save online is not worth the headache to deal with those people that couldn't careless as they alredy got your money.
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Posted 5 months ago
Incorrect parts number on their system listed as item to be selected. Advised them of the error and items received that don't fit no response.
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Posted 8 months ago
i bought a car spare from sparebox with 12 months warranty after a month it failed & caused damages to my car,they told me to send it & will cover expenses to be paid in 4-6 weeks,it has been 2 months without paying anything and they stopped responding which is a clear violation to consumer rights & unlawful
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Posted 8 months ago
Zero stars should be the actual score they are not even worthy of a 1 star,,, they take your money and don’t have the parts ready & available !!! than expect you too wait for over a month to receive it.. plus they use the cheapest courier to deliver another part I ordered beforehand and guess what they didn’t even try to deliver to me was out of there way, so I had to go to transport company depot to pick it up myself in a whole another town. Stay clear of these clowns 🤡
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Posted 9 months ago
Sparesbox advertise items and take your money for items that they do not have. Then when you querie why item is still advertised as in stock, and they tell me ' they're having trouble removing the ad' what a crock of sheet. Do they think I'm 2?
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Posted 9 months ago
We entered all the vehicle details in to the website and found the recommended clutch kit for the vehicle. My 17yr old son paid over $700 for the clutch kit that their website said was the one for the car. We received the part and our mechanic went to install this and after removing it from the box found it was not the correct part. After multiple emails we finally got hold of someone to return the part. My son then paid a further $100 to send the part back only to be told that it was our fault the part was incorrect and that since there were fingerprints on the part that they would not honor a refund or there 30 day return guarantee. They have then sent the part back to us and said they hope we can use it or sell this specialised part on to retrieve at least some of the cost.
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Posted 9 months ago
Great customer service, speedy delivery and cheap product, highly recommended
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Posted 10 months ago
No phone number they do not reply to emails when you have a return been trying to get in touch with them for a couple of months. Save yourself the headache and buy your parts else where.
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Posted 11 months ago
Terrible customer service. They do not answer emails and do not have a phone contact. Save yourself a headache and don’t do business with them!
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Posted 11 months ago
My order was missing a part and I received no response to my many messages and emails.
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Posted 1 year ago
Bought 2 Bilstein shocks, one was fine but the other was clearly second-hand. Box was taped up and bushes completely missing and marks on shock itself. This was all noticed after vehicle was on hoist and old rooted shocks were removed. I then had to fit it anyway with old existing bushings just to get home from my mechanic. Contacted them and wanted it returned which clearly won't be happening as the costs of removing it and going without a car for two weeks isn't cost effective. ABSOLUTE JOKE OF A COMPANY!
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Posted 1 year ago
Took my money and then had no stock. Terrible at replying to emails.
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Posted 1 year ago
Bunch of useless cunts Steer clear of them at all costs! they are so incompetent, it's been 4weeks now since placing the order and they couldn't supply parts, offered a partial refund
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Posted 1 year ago
Paid for item on eBay a week ago no messages or receipt of order no response to emails will have to get refund via eBay 🤔☹️
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Posted 1 year ago
Never received my package and they won't respond to my messages
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Posted 1 year ago
sparesbox.com.au is rated 1.1 based on 114 reviews