“Ordered parts and 3 weeks later still not dispatched. Still waiting for parts to fix car. No communication from Sparesbox in response to emails. No customer services from Sparesbox. Do yourself a favour and purchase elsewhere.”
“First attempt they supplied an empty package. Second attempt has been marked 'Delivery Completed', but I don't have it. No delivery vehicles on my security cameras. 2 months and still waiting for spark plugs.”
“Avoid this business unless you want to wait months for parts. Sparesbox will take your money for parts they don’t have in stock. Waited weeks for my parts then when I contacted them I got some excuse blaming Covid for them not having stock. absolute shocking way to run a business”
“I seriously don't even know why this entity still manages to be around? Their website is very appealing and that's part of the catch to give the appearance that they have just about absolutely everything available so people don't have to look elsewhere. I ended being refunded by PayPal over a K&N Air Filter for a Toyota Hiace 2.7 Petrol as I tried calling and so conveniently you can't due to the Corona Virus, there is no physical address nor is there a structured email system where you can write a review as it's only set up for your particular enquiry and you get a notification that it's been received.
That's a Joke as being an Auotparts supplier most parts should be on priority delivery as car's are meant to be kept running not sitting waiting for parts.
This Team belong to the same cooperation that OWN Repco except they're just a middle man that have NOTHING of their own, that's how they make their profit.
Since Repco is owned by the same entity you may aswell go there except they encourage you to contact Team Spares box as that's part of the catch along with their name as it's been Spares boxes and it's supposed to be Called Sparesbox so someone changing their trading name frequently is a cause for concern.
The line that you will expect to hear is "Due to Covid" if that's the number one Line that is going to be used then why not disclose that on the website and be truthful not allow to people to make purchases then hoping they Forget.
They have a Workshop in St Peter's and this is for their own cars and they certainly are impressive rare vehicles you don't see everyday, wonder why Covid doesn't stop a workshop team operating but a call centre can't as they don't feel safe.
Avoid at all costs and if you get to check their Instagram page out have a look at their impressive cars that belong to them.
Your better off with Super Cheap Auto at least you will get your what you want.
Imagine the people who have spent thousands On parts and are still waiting for the Star to fall. Disgusting that they actually think people have to put up with it.”
“Items ordered were showing in stock, were not dispatched until I emailed them 4 weeks later, have now been given a tracking number with a courier company but two weeks on, no delivery. Emailed again, the usual BS automated reply. Don’t do it. Get your parts somewhere else.”
“WORST COMPANY I’VE EVER DEALT WITH IN MY LIFE.
Bad from the moment I placed an order. Credit card charged twice for one order.
Then wouldn’t release original order until I emailed them a transaction code off my bank statement.
A week later and no order and they state 3-6 days delivery.
Finally despatched after 9 days and tracking number provided doesn’t work. Contacted them again (4th time) and was given BS excuses and you contact them after 15days if not received to sort things out. Meanwhile I have my vehicle out of use. Two weeks and still no parts.
OMG the company from HELL!!!
NEVER AGAIN :((((
FYI - I ordered motorbike parts from the USA on the 9th of January and received them on the 17th and tracked all the way to my front door. LOSERS !!!!”
“Avoid this dodgy business still selling stock they don't have then take nearly 2 weeks to tell you they're out of stock and they're advertising that they have 5 left.
Pathetic a##wipes”
“So glad I read the reviews first. I will not buy from sparebox. I was going to get an air compressor and was just about to buy it when I thought I better read the reviews about this place first. After reading all the reviews I would rather pay $100 more and buy local than to be stuffed around for weeks not knowing if it will arrive and refunds can take 30days after they agree to refund. I just went through this with Crazy Sales [ DO NOT BUY FROM THERE EITHER] waited 8 weeks with no item and then had to fight for a refund. I will do my shopping somewhere else. Thanks, everyone for your reviews.”
“I sent a message to the SPAREBOX on eBay asking where the Slime Heavy Duty foot pump was made, as I was looking for a quality unit I could rely on. The reply I received was that “Looking into this for you I can see that the Slime 2064 is assembled in England and distributed from there.” When the item arrive I was angry to find that the item was in fact made in China. An outright lie from Sparebox!!!!! I have the original message from Sparebox in case they want to deny their lie and pathetic business practices. Look at all their NEGATIVE comments on Ebay and elsewhere! DON’T buy from Sparebox!!!!! I will NEVER buy from this company again. EVER!!!!!”
“Wish I had read the reviews before my purchase. This company is a joke, no communication after 3 emails, no phone number to contact them. My first and certainly my last purchase from a company who has no time for their customers. If this forum is meant to give constructive feedback to them, it looks like no one from Sparesbox will take the time to read it.
Peter.”
“Firstly they tried claiming my order put up red flags in their system due to being paid for with Zip Money, following that being cleared up (the next morning) I waited for my delivery which was meant to be 4-8 business days away only to get an email 6 business days later stating that they did not have the items in stock and asked if I would like an alternative, I replied within a couple of hours advising that I would like them to offer me an alternative at the same price (having seen an option on their website that was $132.95 where my original choice was $129.95), and stating that I was extremely disappointed with their slow response as I was expecting my order in the next two business days, I have only just now (two full days later) recieved a response stating that they have no alternatives they can offer at the same price. I should have had my order delivered no later than today according to their website and they could not even be bothered making sure it was checked for availability until after it should have been shipped. DO NOT ORDER, THEY ARE NOTHING SHORT OF INTENTIONALLY DISHONEST.”
“Very slow to dispatch and also the delivery times are painfully slow. I could have walked from Sydney to Brisbane quicker than some of the items delivery time and these were items "In Stock".”
