I visited Specsavers Audiology Department at Beamont Leys on 1/12/2023 for a scheduled appointment with Audiologist Jake Tyers. I spoke to Jake a week before my appointment. Jake was so friendly and extremely professional. He possessed good interpersonal skills and explained everything to me about the microsuction procedure for ear wax removal and the safety around the aspect that I have had a grommet inserted in one of my ears some years ago! Jake made my experience a positive one. It's even better now that my hearing is pitch perfect!! Jake, continue to do what you are doing "A Fantastic Job" Please pass my review onto Jake. Thank You Patricia